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Live Chat Legal Disclaimer

Live Chat Legal Disclaimer

Live Chat Legal Disclaimer:

ATB Financial’s live chat services are provided to support users as they navigate through applicable atb.com pages (applicable pages are those with the live chat button appearing on them).

Live chat support staff cannot assist with requests that are specific to your accounts, or any information that requires verification to disclose.

ATB Financial will never ask you to disclose personal details or account numbers through live chat. Please do not share account numbers through live chat.

ATB Financial may keep transcripts of your live chat for quality assurance purposes. We will not disclose live chat details to 3rd third parties. Your live chat conversation information may be appended to your ATB Financial customer file.

ATB Financial does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information and advice provided via the service.

For general information, please review our Live Chat Frequently Asked Questions​.​​​​

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