ATB FX Help

You can view the status of transactions awaiting payment from the All Transactions summary. If you have successfully submitted your payment and delivery instructions, your status will be “Approved.” If you haven’t inserted instructions yet, your status will be “Incomplete.” If you have inserted instructions, but haven’t submitted and approved them, your status will be “Incomplete.”

Yes. To prevent delays in payment processing, please ensure your settlement instructions are approved by:

• CAD/USD trades: 2:30pm on the trade value date.
• GBP trades: 2:30pm, one weekday before the trade value date.
• All other currencies: 2:30pm, two weekdays before the trade value date.

On US holidays like July 4, we still have rates for you to purchase USD. However, since we cannot move US funds on ATB FX during US holidays, you won’t be able to get a rate quote for a same-day trade. Simply select SPOT, so you will be purchasing the funds for the next business day. For example, if you bought on July 4, you’d see the funds move on July 5.

Yes, you can split your funding accounts before the maturity date of the trade. On the Transaction Details page, select your trade and then divide your funding by percentage (%) or by dollar value ($) of the currency that you are selling. You won’t be able to complete the settlement until the Remaining Amount is $0.

Yes, you can split your funding accounts before the maturity date of the trade. On the Transaction Details page, select your trade and then divide your funding by percentage (%) or by dollar value ($) of the currency that you are selling. You won’t be able to complete the settlement until the Remaining Amount is $0.

The platform is available 24 hours a day, except for a brief period between 3-3:15pm MT for daily maintenance to accommodate the 5pm ET market rollover. You will be able to book FX transactions between Monday at 7am MT and Friday at 3pm MT. Outside of this trading window, you will still be able to manage settlements on the ATB FX platform.