ATB Virtual Assistant
The ATB Virtual Assistant doesn't support landscape mode. Please tilt your device vertically to portrait mode.
×

We were built to help Albertans.

From taking back control of your finances, to making plans on how to move ahead, we’re here to help Albertans get answers in unclear times.

Are you eligible for relief programs and offers?

If you have experienced any kind of job loss or interruption as a result of COVID-19, you may be eligible for our offers. But if you’re not, you are ALWAYS welcome to talk with a helpful ATB team member who will truly listen to your needs and search out the best solution possible. Reach out to us in the way that works for you.

Talk to us about getting relief from payments.

You may be eligible to defer payments on any of the following ATB mortgages, loans, lines of credit or credit cards.1

Mortgage deferrals

Variable and fixed-rate mortgages are eligible, but there are many things to think about before deferring your mortgage. Learn how they work.

Loan deferrals

Personal, vehicle and RV loans are all eligible for deferral. Learn the ins and outs, including important facts on how it affects repayment.

Personal line of credit deferrals

Here’s what to consider before deferring your secured or unsecured personal line of credit.

Personal Mastercard® deferrals

Any ATB personal Mastercard is eligible for deferral. See how it works and what you should know before deferring your credit card payments.

Reduced Mastercard® interest rate offer

If your account is in good standing, we will cut the rate on any Mastercard currently at 19.90% interest to 9.95% interest, for three months.

Making the most of direct deposit and digital solutions

Direct deposit = faster funds

Set up direct deposit for the quickest way to any government payments you have applied for. Skip the branch, the funds will go right to your account.

Set up two-factor authentication

Two-factor authentication increases the security of your online banking. This tutorial will show you how to activate it on ATB Online.

Other helpful resources

Government programs

Here’s a summary of key relief programs for Albertans.

Find out more

Your investments

Investing is about more than just your money, it’s about your life and your future.

Find out more

Online banking help

Take care of your banking quickly and securely, without leaving home.

Find out more

Travel-related topics

Info on trip cancellations or trip insurance as a result of COVID-19.

Find out more

Whatever you’re facing right now, we’ll help you navigate.

Explore our library of advice, insights and timely answers to help you manage your life and finances during questioning times.

Browse our library

Alberta, we’re here to help.

If you have an ATB team member you regularly deal with, please feel free to reach out to them for assistance. If not, our Client Care Team is available to all Albertans at the number or email link below.