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ATB Mobile

Our mobile banking evolution continues! Check out our newest release featuring more of what you want, like detailed transaction descriptions, Global Transfers and easier ways to management your money with ATB TrackIt.

App Store
Google Play
Fixes Underway

No access to the app stores?
Use our ATB Mobile web app on your device browser.

Features

Manage your money

Quick
menu

Manage your money

Smart design offers quick access to the things you do the most.

Touch ID

Touch ID
log in

Log in with Touch ID

A simple way to sign in and get started. It's all there—under your thumb.

Mobile cheque deposit

Mobile
cheque deposit

Mobile cheque deposit

No ABM, no problem. Snap a picture of your cheque on the go.

Quick balance

Quick balance
menu

Balances at a glance

No login required. A quick and easy way to see your account balances.

Easy e-Transfers

Easy
e-Transfers

Easy e‑Transfers

Fewer steps to send money—secure and speedy too.

Global Transfers

Global
Transfers

Global Transfers

Send money to over 40 countries, any time, from anywhere.

Manage your money

Smart design offers quick access to the things you do the most.

Log in with Touch ID

A simple way to sign in and get started. It's all there—under your thumb.

Mobile cheque deposit

No ABM, no problem. Snap a picture of your cheque on the go.

Balances at a glance

No login required. A quick and easy way to see your account balances.

Easy e‑Transfers

Fewer steps to send money—secure and speedy too.

Global Transfers

Send money to over 40 countries, any time, from anywhere.

FAQs

Is ATB Mobile secure?

Absolutely! ATB Mobile has the same 100% security guarantee as our ATB Online banking. You can also count on the protection of Enhanced Security—our two-step verification feature to make sure it’s really you making a transaction.

To view ATB’s Online Security Guarantee, please click here

Having problems logging in?

Give our Customer Care Centre a call at 1-866-282-4932 for help.

Please note: If you have a jailbroken or rooted device you will not be able to use our app.

What phones can use ATB Mobile?

The ATB Mobile app is available for any Apple or Android mobile device. Other devices can use our web app.

The supported operating system requirements are:

  • iPhone: iOS 8 and newer. To find your version, go to Settings > General > About > Version
  • Android; 5 and newer. To find your version go to Settings > About Device > Software info > Android version

Do I need to be registered for ATB Online to use ATB Mobile?

Yes. All customers that sign up for, or already have access to ATB Online will automatically have access to ATB Mobile. There is no separate enrolment process required for the mobile app.

All retail customers as well as any Business and Agriculture customers on the ATB Online platform will be able to use ATB Mobile, however, it is not available for ATB Online Business customers. Our new ATB Business Mobile app is now available here

How do I enable Touch ID on my iOS compatible device?

If you already use Touch ID on your iOS phone or tablet, setup is easy.

  1. Open the app and click on the gear icon to access the settings menu.
  2. Toggle the Touch ID button.
  3. Read and agree to the security note and you’re ready to go! The choice to enable Touch ID is always up to you and it can be turned on or off at any time.

If you don’t have Touch ID enabled on your phone,go to Settings > Touch ID & Passcode and from there you can Add a Fingerprint.

How do I deposit a cheque with my phone?

The process is quick, easy and convenient.

From the app home screen you can swipe from right to left on the account you want to deposit the cheque into and select the blue Deposit a Cheque icon.

From the Deposit a Cheque screen you will:

  1. Select which account to deposit the cheque.
  2. Type in the amount of the cheque.
  3. Take a picture of the front and back of the cheque by selecting the camera icon.
  4. When complete, select Continue.
  5. From the review screen, confirm the details entered and review the ATB Hold Policy before depositing the funds into your account.
  6. The final screen in the Deposit a Cheque process provides confirmation the deposit was successful.

I'm on Android, what should I do with the old app?

After you download the new app, please delete the old one. That way, you won't accidentally launch the old app (which will eventually stop working).

What if I get locked out of ATB Mobile?

Because ATB Mobile works in conjunction with ATB Online, you will be locked out of both services if you’re locked out of one. If this happens, please call our Customer Care Centre at 1-866-282-4932 and an ATB team member will help you unlock both accounts.

Who can I call if I need help using ATB Mobile?

Give our Customer Care Centre a call at 1-866-282-4932 for help with the ATB Mobile app or stop by any branch.

2016 ATB Financial. All rights reserved. ®ATB Financial is a trade name/registered trademark of Alberta Treasury Branches.