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Ways to Bank at ATB

Manage your money, any way you want.

​We know that banking at ATB is not about us—it's about you. You need to manage your money whenever and however it's convenient for you. Here are some of the different ways that you can bank with ATB.​​​​ ​​​​​​​​​​​​​​​​​​​​​​​​​

ATB Mobile

Manage your money anytime, anywhere with ATB Mobile.

Some of the things you can do with ATB Mobile:

  • Check your account balances & history, transfer money between accounts
  • Pay bills and manage payees
  • Deposit cheques
  • Log in with Touch ID
  • Check ATB MasterCard balances & history
  • Send and receive Interac e-Transfers
  • Check loan, line of credit, investment balances & history (not including ATB Wealth investments)
  • Manage online and mobile banking passwords
  • Locate ATB branches and ABMs, access ATB rate information
 

ATB Online

It’s safe, secure, and private. We promise.

Some of the things you can do with ATB Online:

  • Check the balance of your deposit, loan, investment, or MasterCard® accounts
  • View up to 180 days of account and transaction history
  • Pay bills or loans, and set up automatic payments
  • Transfer funds
  • Email money with Interac e-Transfer
  • Open new accounts, purchase GICs, or add to your RRSP
  • Order cheques
  • Download your account activity into money management software
 

In-branch

Sometimes, the best way to manage your money is in person at the branch.

Some of the things you can do in your local ATB branch:

  • Open a new account
  • Apply for a loan
  • Talk to investing, business, and agriculture experts
  • Exchange your money
  • Complete money orders and send wire transfers
  • Order cheques
  • Use the ABM machine
 

At ABMs

Use your customer card at one of over 260 ATB ABMs.

Some of the things you can do at an ATB Automated Banking Machine:

  • Withdraw cash
  • Deposit cash or cheques
  • View your account balances
  • Make a bill payment to an existing payee
  • Transfer funds between ATB accounts
  • Change your PIN

Remember: You can also withdraw cash from non-ATB ABMs through the Interac and Cirrus networks, but there may be a service charge.

 

Over the phone

To use telephone banking, all you need is a Touch-Tone phone.

Some of the things you can do through telephone banking:

  • Check the balance of your deposit, loan, or investment accounts
  • Access up to 31 days of transaction history
  • Pay bills or loans
  • Transfer funds
  • Get branch hours and locations, and ABM locations
  • Order an interim statement

To sign up, visit your local branch or call 1-800-332-8383.

To access telephone banking, call 1-800-661-9619

 

Online investing

Manage and monitor your investments with Investor Connect and Qtrade.

Investor Connect

Keep track of your ATB Securities Inc. investments when it's most convenient for you. ATB Investor Connect gives you secure online access to your ATB Securities Inc. investment account balances and activity, 24 hours a day, seven days a week.

Sign up for Investor Connect

 

Online Brokerage

ATB has partnered with Qtrade Investor to give you Canada's leading independent online brokerage. Enjoy a full range of investment options, comprehensive investment tools and research, news, portfolio watch-lists, low trading commissions, money transfers, and more.

Sign up for Qtrade online brokerage

Virtual assistant

The ATB virtual assistant transforms how you connect with ATB, giving you fast, friendly support wherever and whenever you need it.

Just chat with ATB on Facebook Messenger, or download the ATB virtual assistant app:

Chat on Facebook Messenger

The ATB virtual assistant can help you:

  • Find an ATB branch or ABM.
    • Type: “Where’s the nearest branch?”
  • Perform simple transactions. Type what you’d like to do, and the ATB virtual assistant does the rest.
    • Type: “Send David $20”
  • Connect to ATB Client Care - Get the help and support you need with limit changes, PIN resets, and more, just by chatting. Available 9am - 5pm, Monday to Friday.
    • Type: “Human”
  • Find answers to FAQs. If the ATB virtual assistant doesn’t know the answer, it can connect you to a human who does.
    • Type: “Where can I find a direct deposit form?”
  • Check your balance.
    • Type: “What’s my balance?”
  • Track your spending.
    • Type: “How much did I spend on gas in June?”
  • Count on the protection of Enhanced Security. Two-step verification ensures it's really you making a transaction.