Key Product Details

Available for: 7 years
Operating account statements Available to be viewed online, downloaded or printed
Mastercard® statements Available to be viewed online, downloaded or printed
Service statements Available to be downloaded

Frequently Asked Questions

  1. Expand the date range:
    Statements are organized by processing date, usually one day to one week after the statement period ends.
    For best results, search within a two-week range based on the end date of the statement period.

  2. Can't see the account you're looking for?
    Often, multiple accounts are grouped within a consolidated statement.
    To view all accounts in a statement, select +[number] more.

  3. Still don't see the account you need?
    Go to Accounts > Summary. Do you see the account now?
    Yes: Contact the ATB Client Care team at 1-800-332-8383.
    No:
    Contact your administrator to review your account permissions. If you are the administrator, check permissions for that account.

Your operating account statement will list fees grouped together by type of service.

For a further breakdown of fees:
In the ATB Online Business Classic Experience, go to Administration > Service Statements.

Service statements will be available in the new ATB Business platform in 2022.

Contact the ATB Client Care team today at 1-800-332-8383.

Starting in 2022, the new ATB Business platform will allow you to opt in or out of receiving mailed statements.

You can view, download and print up to 7 years of past statements.

  1. Go to Accounts > Statements
  2. Search for the statement you need
  3. Select View PDF
  4. Download or print your statement

If you prefer, your branch can provide this service for a fee of $10 per document. For more information, contact ATB Client Care at 1-800-332-8383.

If you can’t find the statement through ATB Business, contact ATB Client Care at 1-800-332-8383.

We’re always happy to answer questions about when statements are available online, which accounts are included in your statement and whether mail or paperless delivery is your best option.

For more information, contact ATB Client Care at 1-800-332-8383.

Need help?

Our Client Care team will be happy to assist.

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