Branch & agency holiday closures
Our locations will be closed on the following statutory and observed public holidays. ATB Client Care is open most holidays, 24 hours a day, with exceptions below. Please call 1-800-332-8383.
| Holiday | Date observed | EFT & External Transfer Processing |
|---|---|---|
| New Year's Day | Monday, January 3, 2022 | Files with due dates ranging from Jan 1 to Jan 4 must be submitted by Dec 31 2021 prior to 5:30 PM MT |
| Family Day | Monday, February 20, 2023 | Processed as usual |
| Good Friday | Friday, April 7, 2023 | Files with due dates ranging from April 7 to April 11 must be submitted by April 6 prior to 5:30 PM MT |
| Victoria Day | Monday, May 22, 2023 | Files with due dates ranging from May 20 to May 23 must be submitted by May 19 prior to 5:30 PM MT |
| Canada Day | Monday, July 3, 2023 | Files with due dates ranging from July 1 to July 4 must be submitted by June 30 prior to 5:30 PM MT |
| Civic holiday | Monday, August 7, 2023 | Processed as usual |
| Labour Day | Monday, September 4, 2023 | Files with due dates ranging from Sept 2 to Sept 5 must be submitted by Sept 1 prior to 5:30 PM MT |
| National Day for Truth & Reconciliation | Monday, October 2, 2023 | Files with due dates ranging from Sept 30 to Oct 3 must be submitted by Sept 29 prior to 5:30 PM MT |
| Thanksgiving Day | Monday, October 9, 2023 | Files with due dates ranging from Oct 7 to Oct 10 must be submitted by Oct 6 prior to 5:30 PM MT |
| Remembrance Day | Monday, November 13, 2023 | Files with due dates ranging from Nov 11 to Nov 14 must be submitted by Nov 10 prior to 5:30 PM MT |
| Christmas Day | Monday, December 25, 2023 | Files with due dates ranging from Dec 23 to Dec 27 must be submitted by Dec 22 prior to 5:30 PM MT |
| Boxing Day | Tuesday, December 26, 2023 | See above |
| New Year's Day | Monday, January 1, 2024 | Files with due dates ranging from Dec 30 to Jan 2 must be submitted by Dec 29 prior to 5:30 PM MT |
| Holiday | Client Care hours |
|---|---|
| Christmas Eve | Closed at 11pm |
| Christmas Day | Closed |
| Boxing Day | Open at 7am |