Leadership team

John Tarnowski
Chief Client Experience and Technology Officer

John Tarnowski

John Tarnowski is a high-performing senior executive with a talent for growing businesses. Throughout his career, he has led digital transformations, executed complex strategic programs and disrupted conventional thinking to deliver results.

John has spent the last 25 years in the financial services industry. Prior to creating the combined Client Experience and Technology group, John led Everyday Financial Services, where he spent five years streamlining and focusing the business to achieve profitability. He has spent his career transforming digital, payment and financial service experiences by placing the client at the centre of everything he and his team does. He leads change by leveraging creative problem solving and disruptive technologies to help organizations compete and thrive.

As technology evolves to enable new and empowering client experiences, John believes it is important to prepare team members for the future, so they are able to adapt to client needs and expectations, both in-person and digitally. To that end, John is committed to the continuous development of the more than 1,500 team members who are part of the team he leads. As a former competitive ski racing coach, John leads with a strong coaching philosophy, investing in the development of his teams to help them grow as leaders and high-performing collaborators to achieve results.

John has an educational background in investments and economics and currently sits on the Mastercard Canada Advisory Board. Whether he's dealing with high-performance athletes or his team members at ATB, John takes every opportunity to motivate, inspire and bring out peak performance in everyone he interacts with.

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