Good Advice

Banking and Fraud Prevention

Advice to make your everyday banking better.

Fraud prevention starts with knowledge.

Stay up to date with information on fraud awareness and protection, including emerging trends and new threats.

If you think your personal information has been compromised:
  • Call us immediately at 1-800-332-8383
  • Change your online banking username and password
We’re all in the fight against fraud together.

Free anti-fraud training

Your chance to win $500. For a limited time, when you sign up for ATB’s Free Expert Anti-Fraud Training by August 30, 2024 you could win $500*.

Fraud prevention

How to protect yourself from fraud recovery scams

Stay vigilant against scammers who promise to get your money back.

You’re the first line of defence against Fraud

You're the first line of defence against fraud. Learn about vital practices that can help protect yourself against fraud.

When it comes to fraud, even celebrities are a target

Andy Cohen opens up about his experience falling victim to an imposter scam.

How fraudsters are using Chat GPT and other AI tools to create scams

Dive into what ChatGPT is, common ChatGPT and AI scams, and how to prevent them.

The growing threat of AI voice cloning scams

The rapid development of AI and machine learning technologies is fueling a new form of fraud.

How to bank online securely

Learn how to use safer digital banking practices to protect your information—and your money—from online fraudsters.

What you need to know about Frappo and phishing-as-a-service

Protect yourself from a slick new phishing tool that online fraudsters may be using to target your banking information.

Protecting vulnerable friends and family members from fraud

Financial abuse can happen to anyone. Here's how you can keep your vulnerable friends and family safe.

When is it safe to share your information online

Enjoy what social media and the internet have to offer by using this checklist so you can confidently know when to share your personal information.

Top 3 tax season scams the CRA wants you to know about

Tax refund season in Canada could put your information at risk. Learn about 3 popular tax-related scams and how to prevent them.

What is two-factor authentication & why do I need it?

What you need to know about two-factor authentication and adding an extra layer of security to your online accounts.

How to avoid phishing, vishing & smishing scams

Tips on how to identify and protect yourself from phishing, vishing and smishing.

How to tell if a message is fraudulent

Unfortunately fraud is on the rise. Here are some tips on how to identify fraudulent messages and avoid text message (SMS), email, phone and social media scams.

Working from home? Here’s how to keep your mobile devices secure.

As work from home becomes reality for thousands of employees, there are cyber risks and best practices you might want to brush up on.

How can you help a loved one who is a victim of a scam?

What you can do to help when your loved one has fallen victim to a scam or fraud.

How to avoid fraud and scams this holiday season

Frauds and scams targeting online holiday shoppers are common. Here are tips on how to avoid fraud and shop online safely and securely.

7 tips to protect yourself from scams and fraud

Keep your money and your identity safe.

4 warning signs of identity theft

Identity theft can wreak havoc on your personal and financial life, so it's important to spot identity theft warning signs before the crime gets out of hand.

Why are people still being hooked by phishing?

We’ve heard the warning signs. So why are we still falling victim to phishing scams?

Ponzi schemes: What they are and how to spot them

Learn about the scam and the red flags you, as an investor, should be aware of.

Is mobile banking safe?

Here are 3 reasons why mobile banking is safe.

Is Interac e-Transfer safe?

Interac e-Transfer is a way to send money to someone else electronically without sharing banking information.

Don’t be duped by phishy texts

Beware of texts from mobile providers asking you to deposit a refund. It's a scam.

8 tips for avoiding identity theft during the holidays

Help protect yourself—and your identity—this busy time of year.

How to protect your PIN

6 tips to help you protect your PIN and personal information.

Digital banking tutorials

Equip yourself with the knowledge you need to use ATB’s digital banking platforms.


New Advisory Hub in Red Deer Welcomes ATB Clients

A unique space for ATB clients to get helpful advice in a welcoming community space.

Opening a personal bank account

Learn how to choose a personal bank account that fits your lifestyle and your financial goals. 

How do I combine finances in a relationship?

You've found the right partner, but what about finding the best way to blend your finances?

True Name Mastercard graphic with rainbow background

Use your chosen name on your personal ATB Mastercard®

Embody your authentic self when making everyday purchases with True Name.

Understanding release limits

Understanding what release limits, point-of-sale limits and ABM withdrawal limits are and why they are put in place.

What is a joint bank account?

Understanding the benefits of a joint bank account will help you know how to manage your money when you have decisions to make.

Joint bank accounts: balancing the benefits and the drawbacks

If you are considering the convenience of a joint bank account with someone you love, make sure you take some time to ponder the pitfalls too.

Points or cash back?

With so many credit card reward programs out there, it can be difficult to decide which option gives you the most value in return.

Tips on sending money to loved ones—safely and securely

Here are a few tips on how to set you and your family up for success when sending money abroad.

How to open a Canadian bank account

As a new Canadian resident, your first financial step should be to choose a bank and open an account.

5 reasons to use Interac e-Transfer

You can use Interac e-Transfer for almost anything! Here are just a few ideas.

ATB’s Hierarchy of Financial Wellness

The three foundations of financial wellness—literacy, security, and confidence—each build on each other to achieve overall financial well-being.

Need help?

Our Client Care team will be happy to assist.