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ATB Financial launches COVID-19 relief program to support Albertans

ATB's COVID-19 relief progam

By ATB Financial 18 March 2020 1 min read

Edmonton—Starting immediately, customers will be able to apply for deferred payments for mortgages, personal and business loans. ATB Financial is rolling out a customer relief program to help Albertans through these challenging times.

“We are in uncharted territory as our focus shifts to stopping the spread of Covid-19 for the good of our families, friends, neighbours and the rest of the world,” said Curtis Stange, president and CEO of ATB Financial. “Our credit relief program is designed to support Albertans and help you focus on what matters most—your health and your family.”  

At ATB, our first priority is the well-being of our customers, team members and community. On top of our credit relief program, we have adjusted the way we work to prevent the spread of Covid-19 by:

  • limiting operating hours and introducing temporary closures
  • eliminating all unnecessary travel and
  • supporting team members to work from home.

“We are here for Albertans, through good times and bad, just as we have been for nearly 82 years,” said Stange. “This is a time to band together, support and take care of one another. We are resilient and we will get through this together.”

To apply for a payment deferral, customers can contact our 24/7 Customer Care Centre at 1-800-332-8383.

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About ATB Financial

With $54.3 billion in assets, ATB Financial is an Alberta-built financial institution that is a catalyst for economic growth in our province. We got started in 1938 to help Albertans through tough economic times and are still the only financial institution in more than 100 Alberta communities. ATB’s more than 5,000 team members love to deliver exceptional experiences to our 775,000-plus customers in 173 branches, 142 agencies, 24-hour Client Care Centre, four entrepreneur centres, or through our digital banking options. Everything we do is focused on how we can serve Albertans—from providing expert advice and supporting entrepreneurs to helping Albertans buy a home and grow their wealth. 

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