Privacy and Security

Passkey & Biometric Login

Secure and Flexible Mobile App Login

ATB offers two secure ways to access your accounts through our ATB Personal mobile app: Passkey and Biometric login. For the ATB Business and ATB Prosper mobile apps, Passkey remains the best option.

Note: Biometric login is now gradually rolling out. Keep your ATB Personal app up-to-date to receive the latest features.

Passkey vs Biometric Login

Passkey is a secure, password-free way to log in

Passkey lets you securely access your account without using your username and password. Your device stores an encrypted digital key, unlocked by face or fingerprint recognition, that can sync across multiple mobile devices.

Log in with biometrics

Biometric login uses facial recognition or your fingerprint to log in on a single device. It doesn’t use a digital key, so it won’t sync across multiple devices.

Stronger security than passwords

Unlike usernames and passwords, passkey and biometric login can’t be mistyped or guessed, giving you two faster, safer ways to access your accounts.

Which is right for you?

Passkey is ideal if you want the most secure, password-free login across multiple devices. Your encrypted digital key is stored securely on your phone and unlocked using biometrics. It uses the latest encryption technology, and syncs with Apple or Google accounts.

Biometric login, available for ATB Personal app, is ideal if you want familiar and fast access to your accounts on a single device. Log in the same way most people unlock their device, using face or fingerprint recognition.

Passkey Features

Flexible and modern

Passkey blends enhanced security with a similar experience to biometric login.

Works across mobile devices

Your passkey works seamlessly across multiple mobile devices signed into your Google or iCloud account.

Secure protection

Your passkey is protected by the latest encryption technology.

Biometric Features

Quick mobile login

Quickly access your accounts using fingerprint or face recognition.

Simple & familiar

Log in the same way most people unlock their device.

Ideal for single-device access  

Perfect if you bank using a single, trusted mobile device.

Frequently Asked Questions

At this time, you can enable both passkey and biometric login in the ATB Personal mobile app.  

Yes. You can enable either or both options depending on your preferences. Many clients prefer biometric login for quick access on a single device, and passkey for added security and flexibility across multiple mobile devices.  

No. Passkey is only available through the ATB Personal, ATB Business, and ATB Prosper mobile apps on iOS and Android. You’ll still use your username and password when logging in through a desktop browser or on the web.  

Biometric login is currently only supported in the ATB Personal app.

In the mobile app, go to your security settings and follow the steps to enable a passkey. You’ll need to be signed into iCloud Keychain (iOS) or Google Password Manager (Android). Then log in to your ATB mobile app and follow the prompts:

  • ATB Personal: More > Security settings > Passkey settings
  • ATB Business: Profile & Settings > Passkey settings
  • ATB Prosper: Profile > Passkey settings

First, ensure face or fingerprint recognition is enabled in your device settings. Then log in to your ATB mobile app and follow the prompts:

  • ATB Personal: More > Security settings > Biometric settings

Biometric login is currently only supported in the ATB Personal app.

No. Your biometric information remains secure on your device and is never shared with ATB. Your device’s built-in security simply confirms your identity at login.  

Yes. You may still be asked to complete two-factor authentication in certain scenarios, even when using passkey or biometric login. This helps add an extra layer of protection.

No. Both options are free and part of ATB’s commitment to keeping your login experience secure, simple, and in your control.

Need help?

Our Client Care team will be happy to assist.