Navigate Up
Sign In

Your satisfaction is our priority.

In fact, at ATB Financial, we rely on customer feedback to ensure we’re helping people find a way to better banking. So when you have a comment, question, or concern, we want to hear from you.​​

Review our customer complaint and resolution policy

Although these fields are optional, to assist in the efficiency of resolution, we request you provide the following information:

Postal Code

At which branch or business hub of ATB Financial do you presently bank? (Not currently a customer? Please select the first option on the list.)

Please provide your comments/suggestions in the space provided below:

Please enter the displayed security phrase:


In order to respond to your feedback in a prompt and satisfactory manner, please provide us with as much information as possible.

You will receive an initial reply within 2-3 business days. Your comments and personal information will be kept in the strictest confidence.

If you are requesting specific information about your accounts, please contact us at 1-800-332-8383 or send us a message through ATBOnline™ Banking Secured Messages (personal information will not be provided through this web form).​​​​​​​

Verisign ​​​​​

2015 ATB Financial. All rights reserved. ®ATB Financial is a trade name/registered trademark of Alberta Treasury Branches.

ATB Financial