Branch & agency planned closures
| Holiday | Date observed | EFT & External Transfer Processing |
|---|---|---|
| New Year's Day | Wednesday, January 1, 2025 | Files with due dates ranging from Dec 31, 2024 to Jan 2, 2025 must be submitted by Dec 31, 2024 prior to 5:30 PM MT |
| Family Day | Monday, February 17, 2025 | Processed as usual |
| Good Friday | Friday, April 18, 2025 | Files with due dates ranging from April 18 to April 21, 2025 must be submitted by April 17, 2025 prior to 5:30 PM MT |
| Victoria Day | Monday, May 19, 2025 | Files with due dates ranging from May 17 to May 20, 2025 must be submitted by May 16, 2025 prior to 5:30 PM MT |
| Canada Day | Tuesday, July 1, 2025 | Files with due dates ranging from July 1 to July 2, 2025 must be submitted by June 30, 2025 prior to 5:30 PM MT |
| Civic holiday | Monday, August 4, 2025 | Processed as usual |
| Labour Day | Monday, September 1, 2025 | Files with due dates ranging from August 30 to Sept 2, 2025 must be submitted by August 29, 2025 prior to 5:30 PM MT |
| National Day for Truth & Reconciliation | Tuesday, September 30, 2025 | Files with due dates ranging from Sept 30 to Oct 1, 2025 must be submitted by Sept 29, 2025 prior to 5:30 PM MT |
| Thanksgiving Day | Monday, October 13, 2025 | Files with due dates ranging from Oct 11 to Oct 14, 2025 must be submitted by Oct 10, 2025 prior to 5:30 PM MT |
| Remembrance Day | Tuesday, November 11, 2025 | Files with due dates ranging from Nov 11 to Nov 12, 2025 must be submitted by Nov 10, 2025 prior to 530 PM MT |
|
Christmas Eve (Closing at 3pm) |
Wednesday, December 24, 2025 | Processed as usual |
|
Christmas Day |
Thursday, December 25, 2025 | Files with due dates ranging from Dec 25 to Dec 29, 2025 must be submitted by Dec 24, 2025 prior to 5:30 PM MT |
| Boxing Day | Friday, December 26, 2025 | Files with due dates ranging from Dec 25 to Dec 29, 2025 must be submitted by Dec 24, 2025 prior to 5:30 PM MT |
|
New Year's Eve (Closing at 3pm) |
Wednesday, December 31, 2025 | Processed as usual |
|
New Year's Day |
Thursday, January 1, 2026 | Files with due dates ranging from Dec 31, 2025 to Jan 2, 2026 must be submitted by Dec 31, 2025 prior to 5:30 PM MT |
| Holiday | Client Care hours |
|---|---|
| Christmas Eve (Wednesday, December 24, 2025) | Closed at 9pm |
| Christmas Day (Thursday, December 25, 2025) | Closed |
| Boxing Day (Friday, December 26, 2025) | Open at 7am |
| New Year's Eve (Wednesday, December 31, 2025) | Closing at 9pm |
| New Year's Day (Thursday, January 1, 2026) | Closed, Reopening at 7am on Friday, January 2, 2026 |