How to reset your forgotten password on ATB Personal

Forgot your password? Learn how to reset it on the ATB Personal banking website.

Forgot your password? No sweat. Reset your password quickly and easily on ATB Personal.

  1. On the ATB Personal login screen, click the Forgot password link.
  2. On the Forgot password screen, enter your Username
    1. If you’ve forgotten your username as well, click the Forgot username link at the bottom of the screen.
  3. Enter your Date of Birth
  4. Click Continue.
  5. You’ll be asked to verify your identity with a security question or by two-factor authentication if you have it set up.
    1. Enter your security answer or one-time passcode.
  6. On the Reset password screen, enter and re-enter your new password.
  7. Click Reset password.
  8. You’re all done!


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