Online banking security guarantee

We take security seriously at ATB Financial. We’re committed to protecting your financial information and your privacy. To help make banking with us safe and private, we’ve built security features into our online and mobile personal and business banking platforms, including ATB Personal and ATB Business.

We’ll repay 100% of any money you lose due to unauthorized transactions processed through your business or personal accounts using one of our online or mobile banking platforms as long as you’ve met all of your security responsibilities as outlined in the terms of our client agreements.

Our responsibilities: What we do to keep your information safe.

 

At ATB, we've developed security features to protect you from online fraud.

2FA enhances your security by requiring you to correctly provide an additional piece of information after entering your username and password. Learn more

Passkeys work by combining your biometric data, such as fingerprint or facial recognition (i.e., Face ID®) with encryption. When logging into ATB’s mobile applications with passkeys, your biometric data verifies your identity, and the encrypted passkey logs you in without the need for a password.

Firewalls filter network traffic and block outsiders from gaining access to private data.

These two items reflect our commitment to integrating the most secure practices, controls and technologies available to us.

24/7 security enables us to quickly respond to suspicious activity around the clock.

Automatically closing your session after a set period of inactivity prevents others from accessing your accounts.

Regularly updating our software helps protect your privacy as viruses and malware change and evolve.

Need help?

Our Client Care team will be happy to assist.