How to send Global Transfers on ATB Online

Learn how to send money securely from Canada to 46 countries in 27 currencies quickly and easily on ATB Online.

  1. Log in to ATB Online 
  2. From the Accounts screen, click Global Transfers in the primary navigation
  3. Confirm that your address as displayed is correct
    1. If so, skip to step 4
    2. If not, click the please update link to update your information
  4. From the Choose account… drop-down menu, select the account you wish to take money From
  5. Select the Recipient you wish to send money to from the drop-down menu
    1. If desired, you can change the recipient’s information by clicking the Edit link to the right 
    2. Skip to step 7
  6. If you need to add a recipient:
    1. Click the Add link to the right of the Recipient drop-down menu; alternatively, click Manage Recipients in the secondary navigation
    2. On the Add Recipient screen, select the Recipient Type and enter the required name and location (of the recipient) information and click Continue
    3. Enter the required bank location and account information (specific fields depend on the designated country but in the USA, you’ll need an American Banking Association (ABA) Routing Number; outside of the USA, you’ll need an International Bank Account Number (IBAN))
    4. Review and confirm the recipient details, then click Continue
    5. If you’ve enrolled in enhanced security, you may be challenged to
      verify your identity
    6. If this is a new recipient and you’re sending a significant amount, we strongly recommend sending a test transfer by clicking Send Test Global Transfer and following the on-screen instructions. This allows you to send a test transfer of $15 to ensure your recipient information is correct. There is no charge for a test transfer.
  7. Enter amount to send (in the CAD or USD currency of the selected From account) or Enter converted amount to send in the selected recipient’s
    bank currency
  8. Click Calculate Total to receive a real-time FX rate and confirm the amount (including any applicable fees) that will be debited from your account
  9. When you’re satisfied with your selection, click Review
  10. Select the Purpose of your transfer from the drop-down menu
  11. If you wish, enter a Message (30 characters max, letters, numbers and spaces only); while ATB always sends your message, not all recipient banks can include it
  12. Click Review
  13. Review the transfer details and verify for accuracy then click Submit to complete the transfer; transfers may take 1-3 business days to be delivered

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Steps 2 - 5


Step 6b


Step 6c


Step 6d


Step 6f, part 1


Step 6f, part 2


Steps 7 - 12


Step 13, part 1


Step 13, part 2


Need help?

Our Client Care team will be happy to assist.