How to reset your forgotten password on ATB Personal

Forgot your password? Learn how to reset it on the ATB Personal banking app.

  1. On the ATB Personal login screen, enter your username and tap “Continue”.
  2. Tap “Forgot password”.
  3. Enter username again and tap “Continue”.
  4. Verify your identity using two-factor authentication.
  5. On the next screen, create a new password that meets the listed requirements. Enter it twice.
  6. Tap “Reset Password”.
  7. Log in using your new password on the ATB Personal login screen.

Learn more about the ATB Personal app

Need help?

Our Client Care team will be happy to assist.