New to mobile banking? Start banking securely from wherever you are.
The ATB Personal app makes everyday transactions so convenient, it’s like having a teller at your fingertips. Here’s how to get started using the app:
Step one: Register for ATB Online banking if you haven’t already. To get your online credentials, call 1-800-332-8383.
Step two: Use your ATB Online username and password to log in to ATB Personal.
Get to know ATB Personal.
Everyday banking, made better
Besides its fresh new design, we’ve improved popular features like bill pay, mobile cheque deposit and Interac e-Transfer®. You can even suggest new features, right in the app.
Bank faster, in fewer steps
Get quick access to your account balances and details. Customize your dashboard and view your accounts in whatever order you choose. Browse our tutorials for step-by-step guidance.
More features coming soon
Some features such as Global Transfers and Interac Request Money are still in development and on the way. Until then, you can access our full suite of features on ATB Online.
Frequently asked questions
ATB Mobile is no longer available as of May 3, 2021. If you have ATB Mobile, you’ll be prompted to update your app to ATB Personal.
You can check right in the app.
Select More → About our app → Feature updates → Current Features.
If the feature you want to use is not on the list of current features, you can complete your transaction using ATB Online. For the best experience, we recommend accessing ATB Online from your desktop computer.
Access to the ATB Personal app is free for any holder or co-holder of an ATB client account that has registered for online banking.
It’s important to remember that, even though access is free, if you make bill payments or transfers to external accounts using ATB Personal, those transactions count toward the number included in your monthly account fee. If you exceed that transacation limit, you may be charged a fee based on the number and type of additional transactions. Transfers between your own ATB accounts are always free and do not count toward any monthly transaction limit.
ATB protects your banking information using multiple layers of security, including strong data encryption. ATB Personal supports two-factor authentication, which provides an extra layer of protection that dramatically increases the security of your mobile banking. You can also choose to enable biometric login to authenticate faster and more securely by verifying your identity using your face or fingerprint.
We request access to your device location as we may need to confirm it (via GPS or network connection) to detect potentially fraudulent activity. If, for example, you consistently log in from one location (e.g. Lethbridge) and one day you log in from another (e.g. Chicago), you may be challenged to verify your identity.
We also request access to data on your device status and identity (e.g. your phone number, device ID, mobile network connections and service providers), which is similarly used to verify your identity in order to prevent fraudulent account access.
ATB Financial does not sell, share, or trade your personal Information, nor do we permit its use by any other company or organization. Read our Privacy Statement or Terms & Conditions for more detailed information.
Move and track your money—online or on your phone.
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