How to add payees and pay bills on ATB Online

Learn how to add payees and pay Canadian bills quickly and easily on ATB Online banking.

  1. Log in to ATB Online
  2. From the Accounts screen, click Pay Bills in the primary navigation
  3. On the One-Time Payment screen, find the bill payee you wish to pay from the list of those you’ve added
    1. Skip to step 5
  4. If you need to add a payee:
    1. Click the Add a payee now link; alternatively, click Manage Payees in the secondary navigation
    2. Be sure to have the official name of the company you want to pay and your account number with them; both of these can be found on your regular billing statement
    3. In the Add Payee field, type the first three characters of the supplier/creditor's name (the ‘payee’); suggestions will automatically populate; helpful hint: cities or towns will be listed as City of…, Town of...
    4. Select the name of the creditor you wish to add
    5. Click Next
    6. A Payee Nickname will be applied automatically;
      you can change it if you wish
    7. Enter your Account Number with that creditor
    8. Click Next then click Confirm
    9. If you’ve enrolled in two-factor authentication, you may be challenged to verify your identity
    10. Note that if you've paid a bill at one of our branches or with our Client Care team over the phone, ATB Online should reflect any payees you added through these channels
  5. From the Choose account drop-down menu under the Pay From column, select the account from which you want to make the payment
  6. Leave the Pay Date as is or schedule a payment in the future
    (additional options will appear)
  7. Enter the Amount you wish to pay and an Memo (optional) if you wish
  8. You can choose to pay multiple bill payees at once (repeat previous steps)
  9. Click Next
  10. Review and verify the details and click Submit to complete the payment; note that payments posted through ATB Online may take 2-5 business days to be posted to your payee/creditor
  11. If you’re looking to set up direct debits (i.e. pre-authorized payments), you can use the Payroll, Direct Deposit or Direct Debit form; otherwise, you're all done!

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Steps 2 - 4

Steps 5 - 9

Step 10

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