How to add payees and pay Canadian bills on ATB Online
Learn how to add payees and pay Canadian bills quickly and easily on ATB Online.
- Log in to ATB Online
- From the Accounts screen, click Pay Bills in the primary navigation
- On the One-Time Payment screen, find the bill payee you wish to pay from the list of those you’ve added
- Skip to step 5
- If you need to add a payee:
- Click the Add a payee now link; alternatively, click Manage Payees in the secondary navigation
- Be sure to have the official name of the company you want to pay and your account number with them; both of these can be found on your regular billing statement
- In the Add Payee field, type the first three characters of the supplier/creditor's name (the ‘payee’); suggestions will automatically populate; helpful hint: cities or towns will be listed as City of…, Town of...
- Select the name of the creditor you wish to add
- Click Next
- A Payee Nickname will be applied automatically;
you can change it if you wish - Enter your Account Number with that creditor
- Click Next then click Confirm
- If you’ve enrolled in enhanced security, you may be challenged to
verify your identity - Note that if you've paid a bill at one of our branches or with our Client Care team over the phone, ATB Online should reflect any payees you added through these channels
- From the Choose account drop-down menu under the Pay From column, select the account from which you want to make the payment
- Leave the Pay Date as is or schedule a payment in the future
(additional options will appear) - Enter the Amount you wish to pay and an Memo (optional) if you wish
- You can choose to pay multiple bill payees at once (repeat previous steps)
- Click Next
- Review and verify the details and click Submit to complete the payment; note that payments posted through ATB Online may take 2-5 business days to be posted to your payee/creditor
- If you’re looking to set up direct debits (i.e. pre-authorized payments), you can use the Payroll, Direct Deposit or Direct Debit form
Steps 2 - 4
Steps 5 - 9
Step 10