Mobile Banking Help

Browse our digital tutorials designed to make banking online (via the ATB Mobile and ATB Personal apps) easier by helping you manage your money step-by-step. Experience digital banking anytime, anywhere.

ATB Mobile help

Learn how to move money, add payees, set up biometric login and more.

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Download the ATB Mobile app on your device. If you already registered for ATB Online, simply log in to the app using your online banking credentials.

How to deposit (CAD) cheques in ATB Mobile

Learn how to quickly and easily deposit (CAD) cheques in your ATB Mobile app.

How to set up biometric login for your ATB Mobile app

Learn how to set up biometric login for your ATB Mobile app.

How to add payees and pay Canadian bills in ATB Mobile

Learn how to add payees and pay Canadian bills quickly and easily in your ATB Mobile app.

How to log in to ATB Mobile using your temporary password

Learn how to log in to your ATB Mobile app using a temporary password you received from our Client Care team.

How to send money within Canada by INTERAC e-Transfer® in ATB Mobile

Learn how to add recipients and send money quicly and securely by Interac e-Transfer^® in your ATB Mobile app to a person or business in Canada.

How to send money around the world with Global Transfers in ATB Mobile

Learn how to send money securely to 46 countries in 27 currencies quickly and easily in your ATB Mobile app.

ATB Personal help

How to manage your money, deposit cheques, make transfers and more.

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ATB Personal is coming soon. If you already have ATB Mobile, there’s no need to download a new app—just turn on your automatic app updates. You can also find more information on ATB Personal here.

Need help?

Our Client Care team will be happy to assist.

1-800-332-8383