Mobile Banking help

ATB Personal Mobile App Help

Young couple sitting on the couch looking at their phones

Looking for help getting things done on ATB Personal? Our digital banking tutorials give you step-by-step guidance.

ATB Personal has replaced the ATB Mobile app. There’s no need to download a new app—just follow the prompts on your existing app to receive the latest  update. You can also learn more about ATB Personal.

Interac e-Transfer®

How to send money by INTERAC e-Transfer® on ATB Personal

Learn how to add recipients and send money to a Canadian person or business quickly and securely by Interac e-Transfer on the ATB Personal banking app.

How to delete or edit INTERAC® recipients on ATB Personal

Learn how to quickly and easily delete or edit an Interac e-Transfer® recipient on the ATB Personal banking app.

How to use INTERAC e-Transfer® Autodeposit on ATB Personal

Learn how to set up and manage Interac e-Transfer Autodeposit on the ATB Personal banking app and spend less time answering security questions.

Bill payments

How to add payees and pay bills on ATB Personal

Learn how to add payees and pay Canadian bills quickly and easily on the ATB Personal banking app.

How to delete or edit bill payees on ATB Personal

Learn how to delete or edit a bill payee quickly and easily on the ATB Personal banking app.

Transfers

How to transfer money between your accounts on ATB Personal

Learn how to transfer money between your deposit accounts or make pre-authorized contributions to investment accounts on the ATB Personal banking app.

How to make or cancel scheduled transfers on ATB Personal

Learn how to quickly and easily manage one-time or recurring scheduled money transfers between your accounts on the ATB Personal banking app.

Accounts

How to link your ATB Prosper accounts to ATB Personal

Learn how to link your ATB Prosper or ATB Investment Services Inc. investment accounts to your ATB Personal mobile banking app.

How to reorder accounts on ATB Personal

Learn how to reorder the list of accounts displayed on the Overview screen to your preference on the ATB Personal banking app.

Logging in

How to log into ATB Personal using your temporary password

Learn how to log in to the ATB Personal banking app using a temporary password you received from our Client Care team.

How to set up biometric login for ATB Personal

Learn how to set up biometric login for quicker, more secure access to the ATB Personal banking app.

How to change your password on ATB Personal

Learn how to quickly and easily change your password on the ATB Personal banking app.

Other

How to deposit cheques on ATB Personal

Learn how to quickly and easily deposit CAD cheques using your smartphone's camera on the ATB Personal banking app instead of visiting a branch or ABM.

How to enable automatic updates for ATB Personal

Learn how to turn on automatic updates to ensure you’re always using the latest version of the ATB Personal banking app.

Need help?

Our Client Care team will be happy to assist.

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