Mobile Banking help

ATB Personal Mobile App Help

Young couple sitting on the couch looking at their phones

Looking for help getting things done on ATB Personal? Our digital banking tutorials give you step-by-step guidance.

The ATB Mobile app has been replaced by ATB Personal. There’s no need to download a new app—just follow the prompts on your existing app to receive the newest app update. You can also find more information on ATB Personal.

How to send money by INTERAC e-Transfer® in ATB Personal

Learn how to add recipients and send money quickly and securely by Interac e-Transfer in your ATB Personal app to a person or business in Canada.

How to add payees and pay Canadian bills in ATB Personal

Learn how to add payees and pay Canadian bills quickly and easily in your ATB Personal app.

How to set up biometric login for your ATB Personal app

Learn how to set up biometric login for quick, secure access to your ATB Personal app.

How to deposit cheques in ATB Personal

Learn how to quickly and easily deposit (CAD) cheques in your ATB Personal app.

How to enable automatic app updates

Learn how to turn on automatic updates to ensure you’re always using the latest version of the ATB Personal app.

How to make or cancel scheduled money transfers in ATB Personal

Learn how to manage one-time or recurring scheduled money transfers, including pre-authorized contributions, between your accounts in ATB Personal.

How to transfer money between your accounts on ATB Personal

Learn how to transfer money between your deposit accounts or make pre-authorized contributions to your investment accounts in your ATB Personal app.

How to log in to ATB Personal using your temporary password

Learn how to log in to ATB Personal using a temporary password you received from our Client Care team.

How to delete or edit INTERAC® recipients on ATB Personal

Learn how to quickly and easily delete or edit an Interac e-Transfer recipient on ATB Personal.

How to delete or edit Canadian bill payees in ATB Personal

Learn how to delete or edit a bill payee quickly and easily in ATB Personal.

How to use Interac e-Transfer® Autodeposit on ATB Personal

Learn how to set up and manage Interac e-Transfer Autodeposit in your ATB Personal app.

How to link your ATB Prosper accounts to ATB Personal

Learn how to link your ATB Prosper or ATB Investment Services Inc. investment accounts to ATB Personal in your mobile app

Need help?

Our Client Care team will be happy to assist.

ATB Virtual Assistant
The ATB Virtual Assistant doesn't support landscape mode. Please tilt your device vertically to portrait mode.
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