Using the ATB Personal banking website?
Browse our library of tutorials for simple, step-by-step instructions on how to use the ATB Personal banking website.
Mobile Banking help
ATB Personal mobile app help
Young couple sitting on the couch looking at their phones
Looking for help getting things done on ATB Personal? Our digital banking tutorials give you step-by-step guidance.
ATB Personal has replaced the ATB Mobile app. There’s no need to download a new app—just follow the prompts on your existing app to receive the latest update. You can also learn more about ATB Personal.
Interac e-Transfer®
How to send money by INTERAC e-Transfer® on ATB Personal
Learn how to add recipients and send money to a Canadian person or business quickly and securely by Interac e-Transfer on the ATB Personal banking app.
How to use INTERAC e-Transfer® Autodeposit on ATB Personal
Learn how to set up and manage Interac e-Transfer Autodeposit on the ATB Personal banking app and spend less time answering security questions.
How to delete or edit INTERAC® recipients on ATB Personal
Learn how to quickly and easily delete or edit an Interac e-Transfer® recipient on the ATB Personal banking app.
How to request money by Interac e-transfer® on ATB Personal
Learn how to request money from a Canadian person or business using INTERAC e-transfer on the ATB Personal banking app.
How to cancel a pending Interac e-Transfer® on ATB Personal
Learn how to cancel pending INTERAC e-Transfers using the ATB Personal banking app.
Bill payments
How to add payees and pay bills on ATB Personal
Learn how to add payees and pay Canadian bills quickly and easily on the ATB Personal banking app.
How to delete or edit bill payees on ATB Personal
Learn how to delete or edit a bill payee quickly and easily on the ATB Personal banking app.
How to make or cancel scheduled bill payments in ATB Personal
Learn how to make and cancel one-time or recurring scheduled bill payments in your ATB Personal banking app.
Transfers
How to transfer money between your accounts on ATB Personal
Learn how to transfer money between your deposit accounts or make pre-authorized contributions to investment accounts on the ATB Personal banking app.
How to make or cancel scheduled transfers on ATB Personal
Learn how to quickly and easily manage one-time or recurring scheduled money transfers between your accounts on the ATB Personal banking app.
How to transfer money to your RRSP or TFSA using the ATB Personal app
Learn how to transfer money to your ATB RRSP or TFSA cash accounts quickly and easily using the ATB Personal banking app.
Accounts
How to link your ATB Prosper accounts to ATB Personal
Learn how to link your ATB Prosper or ATB Investment Services Inc. investment accounts to your ATB Personal mobile banking app.
How to reorder your accounts on ATB Personal
Learn how to reorder the list of accounts displayed on the Overview screen to your preference on the ATB Personal banking app.
How to set up direct deposit with the CRA on ATB Personal
Learn how to set up direct deposit with the Canada Revenue Agency (CRA) quickly and easily on the ATB Personal banking app.
How to view and download e-statements on ATB Personal
Learn how to view and download electronic statements on the ATB Personal banking app.
How to download a direct deposit or direct debit form on ATB Personal
Learn how to download a direct deposit or direct debit form quickly and easily using the ATB Personal banking app.
How to nickname your accounts on ATB Personal
Learn how to nickname your accounts on the ATB Personal banking app.
Logging in
How to log into ATB Personal using your temporary password
Learn how to log in to the ATB Personal banking app using a temporary password you received from our Client Care team.
How to set up biometric login for ATB Personal
Learn how to set up biometric login for quicker, more secure access to the ATB Personal banking app.
How to change your password on ATB Personal
Learn how to quickly and easily change your password on the ATB Personal banking app.
How to set up and manage two-factor authentication on ATB Personal
Learn how to increase your online banking security on the ATB Personal banking app using two-factor authentication.
How to reset your forgotten password on ATB Personal
Forgot your password? Learn how to reset it on the ATB Personal banking app.
Other
How to deposit cheques on ATB Personal
Learn how to quickly and easily deposit CAD cheques using your smartphone's camera on the ATB Personal banking app instead of visiting a branch or ABM.
How to enable automatic updates for ATB Personal
Learn how to turn on automatic updates to ensure you’re always using the latest version of the ATB Personal banking app.