Web Banking Help

Browse our digital tutorials designed to make banking online easier by helping you manage your money step-by-step. Experience digital banking anytime, anywhere.

ATB Online help

Get help setting up direct deposit, managing transfers and more.

If you are not currently registered for ATB Online banking, call us at 
1-800-332-8383 or visit any ATB branch and get set up in just a few minutes.

How to set up direct deposit with the CRA on ATB Online

Learn how to set up direct deposit with the Canada Revenue Agency (CRA) quickly and easily on ATB Online.

How to log in to ATB Online using your temporary password

Learn how to log in to ATB Online using a temporary password you received from our Client Care team.

How to add payees and pay Canadian bills on ATB Online

Learn how to add payees and pay bills quickly and easily on ATB Online.

How to change your password on ATB Online

Learn how to quickly and easily change your password on ATB Online.

How to enable two-factor authentication on ATB Online

Learn how to increase the security of your online banking via ATB Online using two-factor authentication.

How to send money within Canada by INTERAC e-Transfer® on ATB Online

Learn how to add recipients and send money quickly and securely on ATB Online to a person or business in Canada.

Didn't find what you need? Browse more Online Banking FAQs.

ATB Prosper help

Learn how to make one-time and recurring contributions, and more.

How to switch to electronic statements for ATB Prosper

Learn how to quickly and easily switch to electronic documents for your ATB Prosper accounts.

How to set up recurring contributions to your ATB Prosper accounts

Learn how to quickly and easily add recurring contributions to your ATB Prosper accounts.

How to make one time contributions to your ATB Prosper accounts

Learn how to quickly and easily make one-time contributions to your ATB Prosper accounts.

How to make one-time contributions in your ATB Prosper app

Learn how to quickly and easily make one-time contributions to your accounts using your ATB Prosper app.

How to find your tax documents in ATB Prosper

Learn how to quickly and easily find the investment account tax documents for your ATB Prosper accounts.

ATB Investor Connect help

Get help registering for Investor Connect and learn how to view your statements.

How to register for Investor Connect® from ATB.com

Investors with ATB Wealth® can register for Investor Connect to view your transaction history, holdings, tax slips and statements.

How to view investment statements on Investor Connect®

View your investment transaction history, holdings, tax slips and statements online on ATB Investor Connect.

Need help?

Our Client Care team will be happy to assist.

ATB Virtual Assistant
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