ATB Business Help

Learn about products and services, explore frequently asked questions and solve problems with step-by-step troubleshooting.

Business Banking Tutorials

Meet the new ATB Business online platform

Here’s what you need to know about our new business banking platform and a tutorial to give you an overview.

Electronic Funds Transfer (EFT) Service Guide

EFT is a secure way to do payroll and pay suppliers within Canada. Here’s how to get started.

Security Tips

How to bank better and more securely, so that you feel comfortable knowing your money is safe.

How to navigate your Transaction History on ATB Business

Navigate a detailed overview of all of your transactions for your ATB accounts.

How to use the Approval & Decline functions on ATB Business

Review, approve or decline the actions your team has initiated in your business’s accounts and products.

How to access your online statements on ATB Business

Review your business’s online bank statements in one place.

How to reset your password on ATB Business

Forgot your password? Learn how to reset your password on ATB Business.

How to set up two-factor authentication on ATB Business

Here's how to enroll in two-factor authentication, update two-factor authentication settings, and log in with 2FA.

An overview of Roles and Users on ATB Business

An overview of Roles and Users, including how to creating Roles and Users on ATB Business.

How to edit Roles on ATB Business

This step-by-step guide will show you how to edit a Role on ATB Business.

How to activate, deactivate and edit a role on ATB Business

Learn how to activate, deactivate and edit a user’s role on ATB Business’s online banking platform.

How to edit a user’s email and password on ATB Business

Learn how to edit and user’s email and password on the ATB Business online banking platform.

How to reset a user’s 2-factor authentication on ATB Business

Learn how to reset a user’s 2FA on the ATB Business online banking platform.

How to set approval rules for the Corporate Admin on ATB Business

Learn how to set approval rules for the Corporate Admin role on the ATB Business online banking platform.

How to set approval rules for subusers on ATB Business

Learn how to set approval rules for subusers on the ATB Business online banking platform.

Send an ATB Interac e-Transfer for Business

Follow this how-to guide for sending an Interac e-Transfer for Business with ATB.

Frequently Asked Questions

Moving Money

Send and receive funds, manage payroll, file corporate taxes and more.

Reporting & Reconciliation

Review transactions and reconcile accounts using statements, reports and cheque images.

Signing In & Security

Manage security with passwords, 2FA (Two-factor Authentication) and the ATB Cyber Security Toolkit.

Help for Business Administators

Common questions, how-to's for managing your business online profile.

Need help?

Our Client Care team will be happy to assist.

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