ATB Business Help
Learn about products and services, explore frequently asked questions and solve problems with step-by-step troubleshooting.
If you are not currently registered for online banking, call us at 1-800-332-8383 or visit any ATB branch and get set up in just a few minutes. Learn more online and mobile business banking.
Moving Money
Electronic Funds Transfer (EFT) Service Guide
EFT is a secure way to do payroll and pay suppliers within Canada. Here’s how to get started.
Real-time ATB Interac e-Transfers for Business
Watch our how-to video tutorial for sending real-time Interac e-Transfers for Business.
Reporting & Reconciliation
Business Statements
Review transactions and reconcile accounts using statements, reports and cheque images.
How to download cheque image files on ATB Business
In our written tutorial, we review how to access images of your cleared cheques digitally using ATB Business online banking.
How to navigate your Transaction History on ATB Business
This video tutorial will show you how to navigate a detailed overview of all of your transactions for your ATB accounts.
How to access your online statements on ATB Business
This video tutorial teaches you how to review your business’s online bank statements in one place on ATB Business.
Signing In & Security
Signing In & Security
Manage security with passwords, 2FA (Two-factor Authentication) and the ATB Cyber Security Toolkit.
How to reset your password on ATB Business
Forgot your password? Learn how to reset your password on ATB Business with this step-by-step video tutorial.
How to set up two-factor authentication on ATB Business
Learn how to enroll in two-factor authentication, update two-factor authentication settings, and log in with 2FA with this helpful video tutorial.
How to edit a user’s email and password on ATB Business
Learn how to edit and user’s email and password on the ATB Business online banking platform with this step-by-step video tutorial.
How to reset a user’s 2-factor authentication on ATB Business
This video tutorial will show you how to reset a user’s 2FA on the ATB Business online banking platform.
Help for Business Administrators
Role Management Help
This has a list of common questions and how-to's that pertain to Role Management
User Management Help
Guides that will assist in creating and managing users that can access your business online profile
Limits and Approvals Help
Quick questions for Business Administrators with Approvals & Limits
An overview of Roles and Users on ATB Business
An overview of Roles and Users, including how to creating Roles and Users on ATB Business. Watch the video tutorial to learn how.
How to edit Roles on ATB Business
This step-by-step video tutorial will show you how to edit a Role on ATB Business.
How to activate, deactivate and edit a role on ATB Business
Learn how to activate, deactivate and edit a user’s role on ATB Business’s online banking platform with this video tutorial.
How to set approval rules for the Corporate Admin on ATB Business
Learn how to set approval rules for the Corporate Admin role on the ATB Business online banking platform with this step-by-step video tutorial.
How to set approval rules for subusers on ATB Business
Learn how to set approval rules for subusers on the ATB Business online banking platform with this helpful video tutorial.
How to use the Approval & Decline functions on ATB Business
Review, approve or decline the actions your team has initiated in your business’s accounts and products. Learn how on ATB Business with this video tutorial.
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