ATB Business Help
Learn about products and services, explore frequently asked questions and solve problems with step-by-step troubleshooting.
Reporting & Reconciliation
Review transactions and reconcile accounts using statements, reports and cheque images.
In our written tutorial, we review how single EFT Admin users can find a Notice of Change for a receiver’s banking information.
In our written tutorial, we review how to access images of your cleared cheques digitally using ATB Business online banking.
This video tutorial will show you how to navigate a detailed overview of all of your transactions for your ATB accounts.
This video tutorial teaches you how to review your business’s online bank statements in one place on ATB Business.
Signing In & Security
Manage security with passwords, 2FA (Two-factor Authentication) and the ATB Cyber Security Toolkit.
Forgot your password? Learn how to reset your password on ATB Business with this step-by-step video tutorial.
Learn how to enroll in two-factor authentication, update two-factor authentication settings, and log in with 2FA with this helpful video tutorial.
Learn how to edit and user’s email and password on the ATB Business online banking platform with this step-by-step video tutorial.
This video tutorial will show you how to reset a user’s 2FA on the ATB Business online banking platform.
Help for Business Administrators
This has a list of common questions and how-to's that pertain to Role Management
Guides that will assist in creating and managing users that can access your business online profile
Quick questions for Business Administrators with Approvals & Limits
An overview of Roles and Users, including how to creating Roles and Users on ATB Business. Watch the video tutorial to learn how.
This step-by-step video tutorial will show you how to edit a Role on ATB Business.
Learn how to activate, deactivate and edit a user’s role on ATB Business’s online banking platform with this video tutorial.
Learn how to set approval rules for the Corporate Admin role on the ATB Business online banking platform with this step-by-step video tutorial.
Learn how to set approval rules for subusers on the ATB Business online banking platform with this helpful video tutorial.
Review, approve or decline the actions your team has initiated in your business’s accounts and products. Learn how on ATB Business with this video tutorial.
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