Pay all your bills and invoices in one convenient place.

Skip the cheque

​Save time by paying multiple bills and invoices electronically at once.

Prepare for the future

​Schedule future-dated and recurring bill payments, so you don't have to think about it when the time comes.

Choose from registered payees

​Select from thousands of companies that have registered to be paid through ATB's online bill payment service.

Frequently Asked Questions

If the payment was sent today, contact ATB Client Care at 1-800-332-8383 or contact the payee directly to request a refund.

If the payment is scheduled for a later date, go to Bill Payments & Transfers > Bill Payments > Pending Payments and cancel the payment.

  1. Go to Payments & Transfers > Bill Payments > Pay Bills & Manage Payees
  2. Click Add payee
  3. Enter the first three letters of the payee name. To narrow the search results, add more letters until you see your payee in the list.
  4. Enter the account number as it appears on the bill or invoice
  5. Complete the form and click Add payee

If you can’t find your payee in the list, contact the payee directly to verify your payment options.

If you get the error “A payee with this name and account number already exists”:

  1. Go to Payments & Transfers > Bill Payments > Pay Bills & Manage Payees
  2. Review your list of payees to see if the combination of payee name and account number already exists.
  3. If you’ve confirmed that the payee doesn’t exist, contact ATB Client Care at 1-800-332-8383

  1. Go to Accounts > Account Summary
  2. Select the account the bills were paid from
  3. Click Download Transactions
  4. Save the transaction report
  5. To group bill payments in the report:
    1. Open the transaction report in your preferred spreadsheet software, such as Google Sheets or Microsoft Excel
    2. Sort or filter using the Extended text column

For further assistance, contact ATB Client Care at 1-800-332-8383

You may have had insufficient funds available at the time of payment. We recommend checking account balances prior to making payments.

If you’ve confirmed that the funds were available, contact ATB Client Care at 1-800-332-8383.

If you scheduled the payments online or through the ATB Business mobile app, go to Payments & Transfers > Bill Payments > Pending Payments.

If you scheduled the payments at a branch, contact the branch for assistance.

Recurring payments scheduled at a branch are processed as direct debits.

  1. Go to Accounts > Summary
  2. Select the account the payment was debited from
  3. Go to Transaction history
  4. Find the payment listed as a direct debit under Type

For payments set up in a branch, return to the branch or contact ATB Client Care at 1-800-332-8383.

For payments set up online or through the ATB Business mobile app:

  1. Go to Payments & Transfers > Bill Payments > Pending Payments
  2. Find the scheduled payment series you’d like to cancel
  3. Click Cancel

Ready to get started?

If you already have ATB Online Business, you can make online bill payments. If not, we'll help you get started.

​Find the right payment solution for your business.

Need help?

Our Client Care team will be happy to assist.

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