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How to redeem your ATB My Rewards points

By ATB Financial 13 May 2019 1 min read

Have you had your eye on a heli-sightseeing tour for two over the Rocky Mountains? A Dyson vacuum? Want to pay down your ATB line of credit? Sounds like it might be time to cash in your Gold My Rewards Travel points for the thing you’ve been dreaming of.

But how?

Good news. Redeeming your points is easy. Start by signing up for ATB Personal Online banking by calling us at 1-800-332-8383 or visiting any ATB branch.

Once your signed up, visit to browse the latest selection of rewards.


What can I redeem my points for?

So much. And more than just merchandise and travel. You can redeem your points to make a deposit to your chequing or savings account, pay down an ATB loan or line of credit, open an investment, donate to charity, or transfer to a friend or family member. Or, shop the Alberta’s Own category to discover local products and travel experiences here in our very own province.


How do I redeem my points for travel?

Easily. You can book your travel online, right through ATB MyRewards. If you’d prefer to arrange your travel by phone, an ATB My Rewards® Service Centre team member will be happy to help. (For travel redemption booked on the phone, an additional handling charge of $25 applies.)


Uh oh. Don’t have enough points to redeem?

You can redeem the points you have and charge the remainder to your Mastercard® account. If you want, for certain redemption categories, you can even charge the total amount to your Mastercard® account. But remember, you won’t earn points if you charge a reward to your Mastercard®.


How long will it take to get my reward?

If you order merchandise, please allow 4-6 weeks for your item to arrive. If you redeem your points for cash back, it could take up to three business days for your transaction to process.


What if I change my mind?

If you change your mind about a reward, give us a call to request a return authorization. Your points will be refunded to your account.

Happy shopping. If you have any questions, the ATB My Rewards Service Centre is here to help at 1-800-949-0820.​​​


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