Digital Banking

ATB Online Help

Looking for help getting things done on ATB Online? Our digital banking tutorials give you step-by-step guidance.

If you are not currently registered for ATB Online banking, call us at 
1-800-332-8383 or visit any ATB branch and get set up in just a few minutes.

How to log in to ATB Online using your temporary password

Learn how to log in to ATB Online using a temporary password you received from our Client Care team.

How to enable two-factor authentication on ATB Online

Learn how to increase the security of your online banking via ATB Online using two-factor authentication.

How to change your password on ATB Online

Learn how to quickly and easily change your password on ATB Online.

How to send money within Canada by INTERAC e-Transfer® on ATB Online

Learn how to add recipients and send money quickly and securely on ATB Online to a person or business in Canada.

How to cancel a pending transfer sent by INTERAC e-Transfer® on ATB Online

Learn how to cancel a pending transfer by Interac e-Transfer on ATB Online.

How to delete or edit INTERAC® recipients on ATB Online

Learn how to delete or edit Interac e-Transfer® recipients on ATB Online.

How to add payees and pay Canadian bills on ATB Online

Learn how to add payees and pay bills quickly and easily on ATB Online.

How to delete or edit bill payees on ATB Online

Learn how to delete or edit bill payees quickly and easily on ATB Online.

How to transfer money between your accounts on ATB Online

Learn how to transfer money between your ATB accounts quickly and easily on ATB Online.

How to send money around the world with Global Transfers on ATB Online

Learn how to send money securely to 46 countries in 27 currencies quickly and easily on ATB Online.

How to make the switch to and access electronic statements on ATB Online

Learn how to quickly and easily switch to and access electronic statements
(E-Statements) on ATB Online.

How to stop payment on cheques and pre-authorized payments on ATB Online

Learn how to stop payment on cheques and pre-authorized payments quickly and easily on ATB Online.

How to set up direct deposit with the CRA on ATB Online

Learn how to set up direct deposit with the Canada Revenue Agency (CRA) quickly and easily on ATB Online.

How to link your ATB Prosper accounts to ATB Online

Learn how to link your ATB Prosper or ATB Investment Services Inc. investment accounts to ATB Online.

Need help?

Our Client Care team will be happy to assist.

ATB Virtual Assistant
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